Frequently Asked Questions (FAQs)

1. What is Spibe?

Spibe is a social media platform that allows users to share their interests with other users and connect with people who share similar interests.

2. How do you protect users from harassment or inappropriate behavior?

Our platform is intentionally designed to minimize content-driven interaction, reducing opportunities for harassment. While we cannot control what users post on their profiles or how they respond, we enforce community guidelines to maintain a respectful environment. A reporting feature will be available on both the app and website. If you encounter inappropriate behavior, please report it—our team will investigate promptly while keeping your identity confidential.

3. Do I have to use my real name or photo?

While we recommend using your real name and photo to foster authenticity and courtesy when meeting others, it is not required. Users are free to choose any name or photo for their profile.

4. Can I block or mute other users?

At launch, users will have the option to remove a buddy from their account. However, block or mute features are not currently available. We acknowledge the importance of these features and plan to include them in future updates. Thank you for your patience as we continue to enhance the platform.

5. How does the app help with social anxiety?

The app supports users with social anxiety by facilitating meaningful conversations based on shared interests, values, and perspectives. Our ongoing user research reflects the importance of relatable dialogue in easing social barriers. The platform is designed to guide users in initiating conversations more comfortably. We welcome feedback during our beta release to ensure a positive and uplifting experience.

6. What devices is the app available on?

The app will be available on both iOS and Android devices. Supported models include iPhone 6 and newer, and Samsung Galaxy S II and newer.

7. Will I be matched with people who understand social anxiety?

The app is inclusive of all users—whether they experience social anxiety or not. While we aim to raise awareness and support those with social anxiety, our platform is designed to bring everyone together through shared conversation and connection, regardless of their background or challenges.

8. Can I choose to only chat before meeting someone in person?

Chatting before an in-person pairing is not standard on our platform. However, users may use digital coins to initiate a connection and chat before meeting face-to-face. This approach helps reduce the risk of fake profiles and fosters authentic, real-world connections. We prioritize in-person pairings to encourage genuine interactions and lasting relationships.

9. I found a bug or issue. How do I get help?

If you encounter a bug or issue, please visit the “Contact Us” page on our website and send us an email with the details. We value your feedback and are committed to improving the platform. Alternatively, you can access the contact feature through the app’s sidebar, which links directly to our support email.

10. Is the app free to use?

Yes, the app is free to download and use.

11. What does the premium subscription include?

The premium subscription is coming soon. While full details will be revealed at launch, features will include enhanced profile customization, featured user access, creator privileges, and digital currency to help expand your network and unlock additional options. Stay tuned!